Privacy Policy

Who We Are

This Privacy Policy applies to Master Schenectady Deck & Fence and the website located at schenectadydeckandfence.com (the "Site"). Master Schenectady Deck & Fence is a local deck building and fence installation contractor based at 826 Hamilton St, Schenectady, NY 12307. If you have questions about this policy, contact us at quotes@schenectadydeckandfence.com.

What Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you visit the Site.

Information You Provide

When you fill out the contact or estimate request form on this Site, we collect the information you enter. This may include your name, phone number, email address, home address, and a description of your project. You are not required to submit any form, and providing this information is voluntary.

Information Collected Automatically

When you visit the Site, standard web server logs and analytics tools may record your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information does not identify you personally. We use it to understand how visitors find and use the Site so we can improve it.

Cookies

The Site may use cookies - small text files stored in your browser - to support basic site functionality and analytics. Analytics cookies help us understand aggregate visitor behavior, such as which pages are most visited. You can disable cookies in your browser settings. Doing so may affect how certain parts of the Site function, but it will not prevent you from using the Site or contacting us.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate request or inquiry
• Schedule and coordinate your free on-site estimate appointment
• Follow up regarding your project, quote, or scheduled work
• Communicate about ongoing or completed work
• Improve the content and usability of this Site

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We do not sell or share your personal information with outside marketing companies. We may share information in limited circumstances:

• Service providers: We use third-party tools to operate the Site and manage form submissions (for example, our contact form provider). These providers process your data only on our behalf and are not permitted to use it for their own purposes.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfer: In the unlikely event of a sale or transfer of business assets, customer information may be transferred as part of that transaction.

Analytics

This Site may use analytics services (such as Google Analytics) to collect aggregate data about Site traffic and usage. These services may use cookies and collect data such as your approximate location, browser, device type, and pages visited. This data is used in aggregate form only. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.

Data Retention

We retain contact and project inquiry information for as long as needed to fulfill the purpose for which it was collected - generally the duration of any business relationship and for a reasonable period afterward for record-keeping purposes. If you would like your information removed from our records, contact us at quotes@schenectadydeckandfence.com and we will honor your request.

Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information from our records
• Opt out of any future marketing communications

To exercise any of these rights, email us at quotes@schenectadydeckandfence.com. We will respond within a reasonable time.

External Links

This Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any site you visit via a link from schenectadydeckandfence.com.

Children

This Site is intended for adults seeking home improvement services. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through this Site, contact us and we will delete it promptly.

Security

We take reasonable steps to protect information submitted through this Site from unauthorized access, loss, or misuse. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you not to include sensitive financial or personal identification information in general inquiry forms.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date at the top. Continued use of the Site after any changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, reach out: